Performance Results for Service Standards for Infrastructure Canada's Funding Programs

2016-2017 Performance Results

Footnotes

Footnote 1

This service standard was not met due to delays in confirming approval conditions with recipients.

Footnote 2

This service standard was not met due to the high volume of projects received.

Footnote 3

This service standard was not met due to the time required to confirm information with recipients.

Footnote 4

There were no performance results for this service standard in the First and Second Quarters as the service standard was under development, and improvements to tracking systems were also underway.

Footnote 5

This service standard was not met because of the high volume of business cases received.

Footnote 6

There were no performance results for this service standard in the First and Second Quarters as the service standard was under development, and improvements to tracking systems were also underway.

Footnote 7

There were no business cases received in the Third and Fourth Quarters.

Footnote 8

This service standard was not met because of the high volume of contributions agreements being drafted.

Footnote 9

This service standard for two projects was missed by one day, and one other was delayed due to discussions on the nature of the agreement.

Footnote 10

There were no draft contribution agreements sent to recipients in the First and Third Quarters.

Footnote 11

There were no performance results captured for this service standard in the First Quarter, as the service standard had not yet been developed. For the Second, Third and Fourth Quarters there were no incidences during these periods to report. Results relating to 2017-2018 Funding Letters will be reported in the First Quarter of 2017-2018.

Footnote 12

There were no progress reports received in the Fourth Quarter.

Footnote 13

There were no progress reports received in the First, Third and Fourth Quarters.

Footnote 14

There were no progress reports received in the First, Second and Third Quarters, as PTIF bilateral agreements were signed between mid-June and September 2016.

Footnote 15

There were no Progress Reports received in the First and Second Quarters, as CWWF bilateral agreements were signed between mid-June and September 2016.

Footnote 16

There were no Progress Reports received in the First, Second, Third and Fourth Quarters, as the Program was not yet launched.

Footnote 17

This service standard was not met due to prioritization of work under other infrastructure programs.

Footnote 18

The service standard for one project list was missed by one day.

Footnote 19

This service standard was not met due to the time required to confirm information with recipients, and the high volume of projects to review.

Footnote 20

This service standard was not met in the Third and Fourth Quarters due to the time required to confirm information with recipients.