Canada Housing Infrastructure Fund - Instructions on creating a secure account

1. Go to the HICC Funding Portal welcome page.  Please use the most recent version of the following supported web browsers. Microsoft Internet Explorer is not recommended.
   • Microsoft Edge
   • Apple Safari
   • Google Chrome
   • Mozilla Firefox
2. Click on the Canada Housing Infrastructure Fund link. Provide a valid email address and create a password [note: passwords must contain characters from at least three of the following four classes: uppercase, lowercase, digit, and non-alphanumeric (special)]. Once applicants have completed this step, they will be brought to the "Profile and Organization" information page where they will need to fill out the requested information in the "Manage my profile" section.
3. Applicants will need to indicate if they belong to an existing organization and if they would like to be contacted by HICC regarding outreach activities. If applicable, select the name of the organization from a drop-down list; if not, create your own organisation. At this point, click on save. Upon doing so, a green "Save was successful" message should appear just below the "Manage my Profile" tab (located to the left of the "Change Password" tab at the top of the page).
4. Now that the account has been created, applicants will see their first and last names appear at the top right of the page. At this point, to ensure that their account is functioning properly, applicants should click on their name and then click on "sign out" from the drop-down menu that appears. Signing out will return applicants to the "HICC Funding Portal" page. Sign back in using your secure account email address and password.
5. On the landing page, applicants can now select "apply for funding" and choose from a list of HICC's active funding programs, including the Canada Housing Infrastructure Fund (CHIF).

How to manage your HICC Funding Portal Account

Managing permissions – Account Administrator

The first person in an organization to register for a HICC Funding Portal secure account will automatically become the "primary contact" for their organization and be assigned the role of account administrator. The account administrator is responsible for:

• Reviewing, approving or declining requests from other members of the organization to access the HICC Funding Portal and the CHIF application form.
• Determining whether approved organization members have "read only" capabilities or "update" (populating an application) capabilities.
• Determining whether approved organization members can attest to or submit project applications.
• Determining whether approved organization members can be the delegate of the primary contact (i.e., account administrator). Delegates have the same account privileges as the primary contact and undertake the above-noted actions on behalf of the primary contact.

How to grant access to the CHIF application to other members of an account administrator's organization

For other members of an account administrator's organization to be able to access the HICC Funding Portal and to work on the organization's CHIF application, the account administrator must grant them permission through the account administrator's Profile page.

Organization members must create their own secure account for HICC Funding Portal. When asked to identify the Lead Applicant Organization, organization members should "link" themselves to the account administrator's organization by selecting it from the Existing Organization List. Through this process the organization's members will be able to access the organization's CHIF application. Once the team members have created their accounts, the account administrator will receive an e-mail notification with the subject line: "Your action required".

The account administrator must then go to the Profile page and click on Manage Permissions. Here, the account administrator will see a list of individuals requesting access to the HICC Funding Portal. To add their names to the organization's secure account the account administrator must 1) click on the drop-down menu located next to their names and account information, then 2) click on Edit and assign permissions.

Once account administrators have assigned roles to team members and saved this information, they will be able to see a team member's CHIF application form in their own accounts by clicking on My Dashboard. Any changes that are made and saved to an account administrator's application form by team members will be visible to all accounts linked to the application form.