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Homelessness data snapshot: Analysis of chronic homelessness among shelter users in Canada 2017 - 2024

  • Copyright

    © His Majesty the King in Right of Canada, as represented by the Minister of Housing, Infrastructure and Communities, 2025.

    T94-60/5-2024E-PDF
    ISBN 978-0-660-79857-8

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Introduction

Chronic homelessness generally refers to long periods of homelessness that are associated with greater risks of harm and difficulty accessing stable housing. Experiences of chronic homelessness are often compounded by challenges related to mental illness, substance use, or disabilities. For many communities, preventing and reducing chronic homelessness is a priority.

This report provides an estimate and overview of chronic homelessness in Canada between 2017 and 2024. It also includes a demographic analysis of chronic homelessness in 2024, identifying the relative prevalence across specific populations.

Data

The national definition of chronic homelessness is inclusive of experiences of homelessness that occur in sheltered and unsheltered areas, as well as experiences of hidden homelessness. It includes individuals who are currently experiencing homelessness and who meet at least one of the following criteria:

  • They have a total of at least six months (180 days) of homelessness over the past year, or
  • They have recurrent experiences of homelessness over the past three years, with a cumulative duration of at least 18 months (546 days).

To estimate chronic homelessness at a national level, an indicator based on shelter use patterns is used. While this excludes experiences of homelessness that occur outside of the shelter system,Footnote 1 shelter use is the most consistent and reliable source of data available for analyzing homelessness trends over time. The chronic homelessness indicator differs from the national definition to account for limitations in the available data. Without longitudinal data on experiences of homelessness outside of the shelter system, the indicator relies on shelter data to provide an estimate of how chronic homelessness is changing at the national level. The indicator identifies emergency shelter users as experiencing chronic homelessness if they meet at least one of the following criteria:

  • Acute chronicity: used a shelter for six months (180 days) or more in the past year, or
  • Prolonged instability: accessed shelters at least once in each of the last three years.

Acute chronicity can be characterized as the experience of recent, persistent homelessness, whereas prolonged instability can be characterized as a longer-term lack of stable housing and repeated or prolonged homelessness. Some individuals exhibit both persistent homelessness within the past year, and recurrent returns to homelessness over the past three years. This exposure to both acute and repeated experiences of protracted homelessness is referred to as combined chronic homelessness.

Therefore, the indicator is able to categorize each shelter user into one of four distinct groups:

  • Acute chronicity only,
  • Prolonged instability only,
  • Combined chronic homelessness (both acute chronicity and prolonged instability), and
  • Not chronically homeless.

The national chronic homelessness indicator is calculated using data from communities that have complete coverage of their permanent emergency shelter system for three consecutive years, and annual estimates of national shelter use from the National Shelter Study. The data are collected by service providers and communities using the Homeless Individuals and Families Information System (HIFIS) and through data-sharing partnerships with jurisdictions that use similar systems.

The sample used to estimate chronic homelessness varies annually as the set of communities that meet the eligibility criteria changes. In 2024, the sample included 26 communities that met the data requirements, representing 46.4% of national emergency shelter capacity. This percentage is slightly lower than in 2023 (48.8%, 24 communities), 2018 (51.6%, 21 communities), but higher than in other years: 2022 (44.6%, 17 communities), 2021 (39.4%, 17 communities), 2020 (40.3%, 17 communities), 2019 (46.1%, 16 communities), and 2017 (32.7%, 22 communities). While this sample covers a significant portion of shelter user experiences, some regional trends may not be captured.

Research findings

According to the National Shelter Study 2024 Update, an estimated 119,574 people experienced homelessness in an emergency shelter in 2024, up from 118,329 in 2023. Shelter use has steadily increased each year since 2020, the first year of the COVID-19 pandemic, when it saw a significant 25.6% decline. Between 2005 and 2020, the number of shelter users had generally trended downward, with the sharpest drop occurring in 2020. The 2024 figure remains close to the pre-pandemic estimate from 2019 (118,759).Footnote 2

In 2024, an estimated 36,058 (30.2%) people experienced chronic homelessness. This represents an increase in both the proportion and number of shelter users identified as chronically homeless compared to 2023 (27.6%; 32,660). The estimated number of chronically homeless shelter users remained relatively stable from 2017 (28,900) to 2021 (28,631), but has steadily increased since 2022 (31,476 in 2022; 32,660 in 2023; 36,058 in 2024). This suggests that both the overall size of the shelter-using population and the number of chronically homeless individuals within that population are on the rise.

Figure 1. Chronic homelessness from 2017 to 2024
Figure 1. Chronic homelessness from 2017 to 2024
  • Figure 1 - Text version
    Figure 1. Chronic homelessness from 2017 to 2024
    Year Percentage experiencing chronic homelessness Chronic homelessness estimate
    2017 22.4% 28,900
    2018 22.2% 27,289
    2019 25.2% 29,927
    2020 31.7% 28,004
    2021 30.6% 28,631
    2022 29.8% 31,476
    2023 27.6% 32,660
    2024 30.2% 36,058

The overall chronic homelessness estimate includes three categories of shelter users: those who meet the acute chronicity criterion, those who meet the prolonged instability criterion, and those who meet both criteria. Between 2017 and 2024, the proportion of shelter users meeting at least one of these chronicity criteria increased overall, rising most notably in the early pandemic years and fluctuating in the years following, with distinct trends across the three subgroups (Figure 2).

  • Acute chronicity:
    The prevalence increased steadily from 9.0% in 2017 to 16.0% in 2020, then declined slightly through 2023 (14.1%), before rising again to 16.3% in 2024, the highest level in the period.
  • Prolonged instability:
    This remained relatively stable between 2017 and 2020, then dipped to a slightly lower level in later years. It was 8.3% in 2023, and rose modestly to 9.0% in 2024.
  • Combined chronic homelessness:
    The prevalence was stable between 2017 (3.5%) and 2019 (3.8%), increased in 2020 (5.6%) and peaked in 2021 (7.2%), before declining in 2022 (6.6%), 2023 (5.1%), and further to 4.8% in 2024.
Figure 2. Acute chronicity and prolonged instability from 2017 to 2024
Figure 2. Acute chronicity and prolonged instability from 2017 to 2024
  • Figure 2 - Text version
    Figure 2. Acute chronicity and prolonged instability from 2017 to 2024
    Year Acute chronicity Combined chronic homelessness Prolonged instability Total chronic homelessnessFootnote 3
    2017 9.0% 3.5% 9.9% 22.4%
    2018 10.5% 3.3% 8.5% 22.2%
    2019 12.1% 3.8% 9.2% 25.2%
    2020 16.0% 5.6% 10.0% 31.7%
    2021 15.2% 7.2% 8.2% 30.6%
    2022 14.6% 6.6% 8.5% 29.8%
    2023 14.1% 5.1% 8.3% 27.6%
    2024 16.3% 4.8% 9.0% 30.2%

To better understand how chronic homelessness impacts individuals over a longer timescale, shelter use patterns were examined over a 15-year period, from 2010 to 2024, for each chronic homelessness group in 2024 (Figure 3).

  • For comparison, shelter users that did not meet any of the criteria for chronic homelessness spent a median of 50 nights in shelter from 2010 to 2024.
  • Those experiencing prolonged instability spent a median of 288 nights in shelter from 2010 to 2024.
  • Those who experienced acute chronicity spent a median of 325 nights in shelter from 2010 to 2024.
  • Those who experienced combined chronic homelessness (meeting both criteria) tended to spend more nights in shelter overall. From 2010 to 2024, their median number of nights in shelter was 877, which was more than twice as many nights as any other group during this period.

It is notable that the indicator for prolonged instability requires only one stay in shelter per year over three consecutive years, yet the median nights in shelter for this group is still similar to the median nights for shelter users experiencing acute chronicity. The difference between the minimum requirement and the median for this group suggests that they tend to experience persistent multi-year housing insecurity.

Figure 3. Median nights spent in shelter from 2010 to 2024
Figure 3: Median nights spent in shelter from 2010 to 2024
  • Figure 3 - Text version
    Figure 3. Median nights spent in shelter from 2010 to 2024
    Chronic status Median nights spent in shelter
    Combined chronic homelessness 877
    Acute chronicity 325
    Prolonged instability 288
    Not chronically homelessness 50

Demographic analysis

Age and chronic homelessness

Rates of chronic homelessness differed across age groups in 2024: 31.1% of children (0–16 accompanied), 26.4% of youth (13–24 unaccompanied), 29.8% of adults, 33.7% of older adults, and 30.9% of seniors.

Statistically significant differences were found in patterns of acute chronicity and prolonged instability across age groups (Figure 4).

  • Acute chronicity was highest among children, followed by youth compared to adults.
  • Prolonged chronicity was least common among children, followed by youth, older adults, and seniors, with adults aged 25–49 being the most likely to experience it.
  • Combined chronic homelessness, which entails intensive and multi-year shelter use, was most common among older adults and seniors, followed by adults aged 25–49, then youth, and lowest among children.
Figure 4. Acute chronicity and prolonged instability by age in 2024
Figure 4. Acute chronicity and prolonged instability by age in 2024
  • Figure 4 - Text version
    Figure 4. Acute chronicity and prolonged instability by age in 2024
    Age group Acute chronicity Combined chronic homelessness Prolonged instability Total chronic homelessnessFootnote 3
    Children
    (0-16 accompanied)
    27.0% 3.0% 1.1% 31.1%
    Youth (13-14 unaccompanied) 19.7% 2.2% 4.5% 26.4%
    Adult (25-49) 14.4% 4.3% 11.1% 29.8%
    Older Adult (50-64) 15.3% 8.6% 9.8% 33.7%
    Senior (65+) 14.8% 8.2% 8.0% 30.9%

Chronic homelessness tended to increase with age. Older adults and seniors had the highest rates across all types of chronic homelessness. Unaccompanied youth had the lowest rates, while accompanied children showed high rates of acute chronicity, likely due to longer stays in family shelters.Footnote 2

Gender and chronic homelessness

Overall rates of chronic homelessness were similar across gender groups in 2024: 30.3% of men, 29.9% of women, and 29.3% of gender diverse shelter users experienced chronic homelessness.

Statistically significant differences can be seen in patterns of acute chronicity and prolonged instability by gender group (Figure 5).

  • Men had higher rates of prolonged instability and combined chronic homelessness than women.
  • Women had a higher rate of acute chronicity than men.
  • There was not enough data to detect statistically significant differences for gender diverse shelter users.
Figure 5. Acute chronicity and prolonged instability by gender in 2024
Figure 5. Acute chronicity and prolonged instability by gender in 2024
  • Figure 5 - Text version
    Figure 5. Acute chronicity and prolonged instability by gender in 2024
    Gender group Acute chronicity Combined chronic homelessness Prolonged instability Total chronic homelessnessFootnote 3
    Men 15.2% 5.2% 9.9% 30.3%
    Women 18.0% 4.1% 7.7% 29.9%
    Gender diverse 13.4% 5.9% 10.0% 29.3%

Indigenous identity and chronic homelessness

In 2024, the rate of chronic homelessness among shelter users who reported they were Indigenous (26.8%) was lower than the rate among non-Indigenous shelter users (32.8%).

Statistically significant differences were seen in patterns of acute chronicity and prolonged instability (Figure 6).

  • Indigenous shelter users had a higher rate of prolonged instability than non-Indigenous shelter users.
  • Indigenous shelter users had a lower rate of acute chronicity compared to non-Indigenous shelter users.
Figure 6. Acute chronicity and prolonged instability by Indigenous identity in 2024
Figure 6. Acute chronicity and prolonged instability by Indigenous status in 2024
  • Figure 6 - Text version
    Figure 6. Acute chronicity and prolonged instability by Indigenous identity in 2024
    Indigenous identity Acute chronicity Combined chronic homelessness Prolonged instability Total chronic homelessnessFootnote 3
    Non-Indigenous 19.0% 5.4% 8.4% 32.8%
    Indigenous 6.6% 4.4% 15.9% 26.8%

Indigenous shelter users had lower chronic homelessness rates compared to those who did not identify as Indigenous in 2024. It is important to consider, however, that Indigenous respondents in the Everyone Counts 2020-2022: Preliminary Highlights Report were more likely to be in unsheltered locations, and to indicate that they had not used a shelter in the past year. As a result, their experiences of homelessness may be more likely to be missed by shelter system data, leading to an underestimation of chronic homelessness among Indigenous shelter users.

Veteran status and chronic homelessness

In 2024, the rate of chronic homelessness among shelter users who reported they were veterans (27.5%) was slightly higher than the rate among non-veterans (24.6%).Footnote 4

Statistically significant differences can be seen in patterns of acute chronicity and prolonged instability (Figure 7).

  • Veterans had a lower rate of acute chronicity compared to non-veterans.
  • Prolonged instability was higher among veterans than non-veterans.
  • The rates of combined chronic homelessness were higher among veterans compared to non-veterans.
Figure 7. Acute chronicity and prolonged instability by veteran status in 2024
Figure 7. Acute chronicity and prolonged instability by veteran status in 2024
  • Figure 7 - Text version
    Figure 7. Acute chronicity and prolonged instability by veteran status in 2024
    Veteran status Acute chronicity Combined chronic homelessness Prolonged instability Total chronic homelessnessFootnote 3
    Non-Veteran 11.7% 3.4% 9.5% 24.6%
    Veteran 8.3% 6.5% 12.8% 27.5%

Citizenship status and chronic homelessness

In 2024, overall rates of chronic homelessness did not differ based on citizenship status. Chronic homelessness was experienced by 25.3% of Canadian citizens, 24.5% of Permanent Residents/Immigrants, and 24.3% of Refugees/Refugee Claimants.Footnote 5

However, statistically significant differences can be seen in patterns of acute chronicity and prolonged instability:

  • Acute chronicity: Canadian Citizens experienced a lower rate of acute chronicity compared to other citizenship categories, while Permanent Residents/Immigrants experienced a lower rate than Refugees/Refugee Claimants.
  • Prolonged chronicity: Canadian Citizens were more likely to experience prolonged chronicity compared to all other citizenship categories.
  • Combined chronicity: Canadian citizens and Permanent Residents/Immigrants were more likely to experience combined chronic homelessness compared to Refugees/Refugee Claimants.
Figure 8. Acute chronicity and prolonged instability by citizenship status in 2024
Figure 8. Acute chronicity and prolonged instability by citizenship status in 2024
  • Figure 8 - Text version
    Figure 8. Acute chronicity and prolonged instability by citizenship status in 2024
    Citizenship status Acute chronicity Combined chronic homelessness Prolonged instability Total chronic homelessnessFootnote 3
    Canadian Citizen (Born in/outside of Canada) 9.7% 3.9% 11.7% 25.3%
    Permanent Resident/Immigrant 16.7% 4.2% 3.6% 24.5%
    Refugee/Refugee Claimant 23.5% 0.5% 0.4% 24.3%

The rate among Refugees/Refugee Claimants nearly doubled from 13.7% in 2023 to 24.3% in 2024, likely due to increased numbers of arrivals combined with limited access to affordable housing, longer immigration processing times, and economic challenges faced by newcomer populations.

Key findings

  • The estimated number of emergency shelter users experiencing chronic homelessness remained relatively stable between 2017 (28,900) and 2021 (28,631), before increasing in 2022 (31,476), 2023 (32,660), and 2024 (36,058). While a rebound in shelter use after the COVID-19 pandemic contributed to earlier increases, more recent growth likely reflects ongoing pressures such as housing affordability and demand for shelter services.
  • As non-chronic shelter users fluctuated in the post-pandemic period, the proportion experiencing chronic homelessness rose from 27.6% (2023) to 30.2% (2024).
    • Acute chronicity among shelter users was 16.3% in 2024, slightly higher than in 2023 (14.1%).
    • Prolonged instability was 9.0% in 2024, up from 8.3% in 2023.
    • Combined chronic homelessness was 4.8% in 2024, compared to 5.1% in 2023.
  • Demographic findings in 2024 were largely consistent with those observed in 2023:
    • Acute chronicity was generally higher among accompanied children (0-16), women, and non-Canadian citizen shelter users.
    • Prolonged instability was generally higher among adults (25-49), older adults (50-64), men, Indigenous shelter users, veterans, and Canadian citizens.

A summary table (Table 1) with the estimated rates of chronic homelessness for different groups and a list of the communities included in the analysis are provided in the Annex.

For more information

Find out more about homelessness research on Reaching Home: Canada's Homelessness Strategy.

If you have any questions about this report, contact us.

Annex: Comparison of acute chronicity and prolonged instability within each population

Table 1. Summary of the prevalence of chronic homelessness among specific populations in 2024
Population

Acute chronicity

Combined chronic homelessness

Prolonged instability

OverallFootnote 3

Children (0-16 Accompanied)

27.0%

3.0%

1.1%

31.1%

Youth (13-24 Unaccompanied)

19.7%

2.2%

4.5%

26.4%

Adult (25-49)

14.4%

4.3%

11.1%

29.8%

Older Adult (50-64)

15.3%

8.6%

9.8%

33.7%

Senior (65+)

14.8%

8.2%

8.0%

30.9%

Men

15.2%

5.2%

9.9%

30.3%

Women

18.0%

4.1%

7.7%

29.9%

Gender diverse

13.4%

5.9%

10.0%

29.3%

Non-Indigenous

19.0%

5.4%

8.4%

32.8%

Indigenous

6.6%

4.4%

15.9%

26.8%

Non-Veteran

11.7%

3.4%

9.5%

24.6%

Veteran

8.3%

6.5%

12.8%

27.5%

Canadian Citizen
(Born in/outside of Canada)

9.7%

3.9%

11.7%

25.3%

Permanent Resident/Immigrant

16.7%

4.2%

3.6%

24.5%

Refugee/Refugee Claimant

23.5%

0.5%

0.4%

24.3%


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