Executive Summary: Greater Victoria, British Columbia

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Greater Victoria is proud to be united behind a vision for a new, shared mobility future that is convenient, green, affordable, inclusive and improves the prosperity and wellbeing of its citizens. Our vision will be achieved by using smart city technologies, but also by bringing our tagline "Citizen-Inspired Transformation" to life, so that our communities and many others across Canada can realize the benefits of improved mobility.

We are grateful for the support and contributions of our 117 partners, including 13 funding partners, six program partners, 14 funded development and research partners and 84 collaborative partners. This proposal has—without a doubt— been made infinitely better through their participation and involvement. Our momentum and collective will to solve our pressing mobility challenges has never been stronger.

With our rich array of partners, our governance model, our commitment to outcomes that matter to our citizens, and our measured implementation approach, we will not only ensure that our projects are well-executed but also that they are meaningful and transformative to our region and Canada.

It is with pleasure that the South Island Prosperity Partnership (SIPP) shares its vision and implementation plan for a Smart Mobility Program (SMP) in the forthcoming chapters.

REIMAGINING OUR SHARED MOBILITY FUTURE

Through Canada's Smart Cities Challenge, we will showcase how smart mobility can be a local and global model—through connected and innovative technologies that are co-designed by our citizens to ensure everyone enjoys the "freedom to move." Our guiding challenge statement is:

"To achieve each person's "freedom to move," we will collaboratively create a multimodal transportation network that is convenient, green, and affordable, which will boost South Islanders' mobility wellbeing score by at least 20%."

Our Smart Mobility Program (SMP) is comprised  of three ambitious projects designed to not only achieve our vision, but be scaled elsewhere. These are measured through our five key outcome themes, detailed on page 7.

• PROJECT 1 – Delivery of Integrated Mobility as a Service (MaaS)
• PROJECT 2 – Smart Trip Planning and Universal Payment Scheme (STP)
• PROJECT 3 – Smart South Island Inspiration Centre (SSIIC)

This proposal is directly guided by the needs, aspirations and wisdom of our citizens. It reflects SIPP's ongoing pledge to advance "Citizen-Inspired Transformation" throughout Greater Victoria. Leading up to this proposal, SIPP facilitated over two years of resident and stakeholder engagement culminating in Vision 2040, a regional roadmap to guide how connected technologies and data should be used to improve our lives and community wellbeing.

Our SMP reflects mobility priorities identified by citizens in Vision 2040, and provides an innovative blueprint for how our communities, provincially and nationally, can leverage smart technologies to achieve meaningful social, economic, health and environmental outcomes.

SOLVING CRITICAL CHALLENGES

At a high level, our vision addresses the most critical challenges faced by many cities across the world: rising unaffordability, aging populations, and climate change in the context of population growth, decaying infrastructure and fractured governance systems.

Our SMP takes this down to the citizen level by linking one particular solution—mobility freedom— to these challenges. An aging population means increased social isolation. Rising unaffordability means vulnerable populations move farther away from the economic base they need to thrive. Climate change means the personal automobile is no longer an acceptable option for everyone in the long-term. Fractured governance means coordinating solutions to these problems—in ways that are inclusive and effective—are more difficult.

Improving our collective access to mobility freedom, starting with our most vulnerable populations, is a journey to achieving broad economic, social and environmental outcomes.

A CULTURE OF COLLABORATION

Founded in 2016, SIPP is a public-private partnership designed to engage governments, businesses, institutions, industry associations and nonprofits toward a sustainable regional economy. SIPP membership comprises 10 municipal governments, seven First Nations communities, three post- secondary institutions, seven industry associations and nonprofits, and 24 large employers. Our unique governance approach aligns closely with the Smart Cities Challenge approach, promoting openness, integration, transferability, and collaboration.

To reflect our steadfast commitment to collaboration, our name has been updated from the South Island Prosperity Project, in our initial SCC proposal, to the current South Island Prosperity Partnership. SIPP's diverse and inclusive membership is critical to the development and successful implementation of our SMP and also makes us resilient by never being reliant on a single partner.

WHY SHOULD WE WIN?

Our vision chapter captures our commitment to deliver truly transformative change through our SMP mobility improvements. This is evidenced by swift, well-coordinated implementation and delivery, and rich engagement through our co-design process with key targeted populations. Our project management model and outcome-based feedback loop will provide the quick wins required to build momentum. SIPP's policy framework for data privacy and security will be central to maintaining data integrity for the public and our partners, while also providing guidelines for selecting the smart technologies we employ to deliver transformative change.

Our solutions are designed not only to be innovative, by integrating mobility, data and connected technologies, but also highly exportable ideas that can solve the mobility needs of Greater Victoria and beyond. Our ideas and outcomes alike will be shared with our regional, national and international partners in hopes that our successes will be modelled and scaled elsewhere.

OUTCOMES-FOCUSED IMPLEMENTATION

We will measure our progress and success against these five outcome statements, which were identified through community consultation and stakeholder engagement. These outcomes are also captured in a highly engaging and public-facing tool we developed called the Mobility Wellness Index, the first of its kind in Canada.

Convenience: With more convenient, accessible multimodal transportation options enabled by smart technology, residents with access to convenient alternatives to single occupancy vehicles will increase by at least 20% by 2024.

Affordability: With improved multimodal transportation options and trip planning enabled by smart technology, residents will spend, on average, less than 10% of their annual household incomes on transportation.

Wellbeing: With multimodal transportation options and planning enabled by smart technology, the number of daily trips made by active and healthy travel modes (i.e., walking, transit, cycling) will double by 2024 over the current baseline, and average levels of reported trip satisfaction in the region will rise 10%.

Green: Due to shifts in number of per capita daily trips taken with personal automobiles towards daily trips per capita taken with alternative travel modes, per capita vehicle fuel consumption will decrease by 15% by 2024.

Inclusivity: As a result of improved and more integrated multimodal transportation options and trip planning enabled by smart technology, 20% more low-income residents will report improved access to their places of education, services and/or employment by  2024.

PROPOSAL PREVIEW

Our proposal is designed to first share what our vision for a smart mobility future looks like in Chapters 1–2, followed by who will be leading and engaged in the implementation plan in Chapters 3–4, and finally how we will implement it and achieve our stated outcomes in Chapters 5–8. Appendices follow, which encompass our Finance Chapter and documents supporting our submission.

• Chapter 1 – Vision: Our shared vision, co-design target groups, user journeys and win themes
• Chapter 2 – Technology: Our SMP project  and technology plan details, compliance and standards, risk mitigation, linkages to outcomes
• Chapter 3 – Governance: Our unique SIPP and SMP governance frameworks, partnerships, and oversight, risk mitigation, linkages to outcomes
• Chapter 4 – Engagement: Our deep engagement to date, key findings, engagement plan for implementation phase, diversity and inclusion framework, risk mitigation, linkages to outcomes
• Chapter 5 – Data and Privacy: Our validated data approach, sources, data and privacy plans and compliance, risk mitigation, linkages to outcomes
• Chapter 6 – Project Management: Our Scaled Agile Framework, outcomes-based feedback loop, work plan strategy and schedule, core team and stakeholders, procurement plan, future-proofing, risk mitigation, linkages to outcomes
• Chapter 7 – Performance Measurement: Our outcome-based performance measurement framework, reveal of the Mobility Wellness Index, monitoring and evaluation plan, risk mitigation, linkages to outcomes
• Chapter 8 – Implementation Phase Requirements: Our reporting and legal requirements, risk mitigation, linkages to outcomes
• Appendices
  • Appendix 1: Finance Chapter
  • Appendix 2: Privacy Impact Assessment
  • Appendix 3: Letters of Support
  • Appendix 4: Confidential Annex

CONCLUSION

The time to do something about our mounting mobility challenges is now. For the first time in its history, our region is unified around a common goal. The Smart Cities Challenge is critical to bring this concept to reality for our citizens and, more importantly, the vulnerable populations who are being left out of our region's and Canada's collective prosperity.